If music be the food of love, play on. - William Shakespeare

FREQUENTLY ASKED QUESTIONS

FAQs and Policies

Frequently Asked Questions

Q. Where is The Aria Hotel located?

Address: Hercegprímás utca 5, Budapest H-1051, Hungary

The Aria Hotel sits on a picturesque street next to the majestic Saint Stephen's Basilica in Budapest’s city centre on the Pest side of the Danube. With the river and the Chain Bridge just a short walk away, the Aria offers the ideal location to explore Budapest on foot, by tram or by bus. The area around the hotel offers pedestrian streets with numerous cafes, restaurants and terraces. Guests of the Aria Hotel Budapest will enjoy a 3 minute walk to Andrássy Avenue, the iconic cultural boulevard of Budapest, boasting high-end shopping, dining, and the Opera House. Just a 5 minute walk from the Aria is the famous Chain Bridge, where travelers can take an enchanting stroll over the bridge to explore the historical treasures of Buda.

Q. How do you recommend getting to and from the hotel?

The Aria Hotel Budapest is located in a heritage area and only select taxis and limousines are allowed entry. Because of this we always recommend having our concierges arrange a car service to and from the airport, train station or river cruise terminals.

If you are driving into to the hotel, please provide us with your license plate number so that we can give it to the authorities to better ensure you are able to enter our street without delay.

For more information please email Stay@ariahotelbudapest.com and please visit our Tips For Travelers Blog for detailed pricing and information on transfers.

Tips For Travelers Blog on Transportation & Parking

Q. When is Check-in and Check-out time?

-Check in is at 3pm. If you plan on arriving earlier you are more than welcome to store your luggage with our bellman and relax in the Music Garden Courtyard, enjoy the spa, or explore the city until your room is ready.

-Check out is at 12pm. If you aren't leaving Budapest until later in the day we can again store your luggage until needed and you can always relax in the Music Garden Courtyard or Harmony Spa, Pool and Fitness Center.

***Late check outs are always granted upon availability and if available can be given complimentary until 1pm. After 1pm a €50 fee will be added for each additional hour necessary.

Q. Can I request a specific room theme?

We love to hear your requests. You can simply request a preferred music genre or two, or even request a few artists or composers that speak to your heart. We cannot guarantee, but we sincerely try to accommodate you in your preferred room theme. We do ask that you give us at least 2-3 choices so that there is a better chance that one of them will be available. Remember that some room types are only available in certain wings of the hotel, so we will only be able to match your room genre within the limitations of the room type you reserved. Once again, we cannot guarantee that we can accommodate every request.

If this trip is a special occasion and it is important to you to confirm your preference, please book our "Spend the Night with a Legend" package, which you can add on as an enhancement after selecting your room and rate. With special advance arrangements we will confirm your request for an additional fee. If you are interested below is a menu of all of our artist.

Download our menu for Spend the Night with a Legend!

Q. Do you allow smoking?

For the well being of our guests and our staff, the Aria Hotel Budapest is a smoke-free environment. Should this regulation be disregarded and smoking takes place in the room, a cleanup fee of €250 will be added to the bill each day for each room, or €400 in the case of a suite. Smoking is not permitted in any place inside of the hotel or outdoor public space as this would be disturbing to other guests.

Q. Is there a third person charge?

Our room rates are flat therefore there is no difference if the room has single, double or triple occupancy. Please kindly note that only the Aria Signature Room with City View or the Opera Suite are suitable for 3 guests. As our guests' highest level of comfort is our top priority, we cannot place any extra beds into the rooms going with a king bed only.

Q. Are Pets Allowed?

Yes! We are delighted to welcome small, well behaved pets of up to 8 kg (about 17 pounds) with prior approval and the purchase of our Very Important Pet package. Please fill out the pet registration form and send it to us well in advance of your stay to ensure that we will be able to accommodate your best friend in one of our pet approved rooms.

Our VIP package costs just €50 per stay and includes:

  • Pet Bed for use During Your Stay
  • Food and Water Bowls for use During Your Stay
  • Welcome Treat
  • A Toy to Keep
Download our Pet Registration Form

Q. Do you have Wi-Fi?

Yes, we do. Wi-FI is available in all guest rooms and in the common space of the hotel for your use and is free of charge!

Q. Can I prepay for my stay?

Yes, you may. You can either book the Prepay & Save promotion directly from our website or by email or phone. If you book the prepay rate from our website you are authorizing the hotel in a secure network to charge your stay. If you book over the phone or by email we would require you to fill out our Prepay Authorization Form. For your convenience we have attached below an interactive PDF that you can type all of your information in. Once you complete this form all you will need to do is print and sign then you can send it back to us at Stay@ariahotelbudapest.com.

Download our Prepay Authorization Form

Q. Can I pay for someone else's stay?

Of course! In order to take care of the charges for another guest, whether it be for their whole stay or a portion of their stay we will need you to fill out a 3rd Party Authorization Form. For your convenience we have attached below an interactive PDF that you can type all of your information in. Once you complete this form all you will need to do is print, sign and then you can send it back to us at Stay@ariahotelbudapest.com.

Download our 3rd Party Credit Card Authorization Form here

Q. Do you offer spa services?

Yes, we do. The Harmony Spa offers musically inspired facial and body treatments. All the massages, body treatments and facials use the high performance benefits of essential oils and plant extracts.

Download our Spa Menu here

Q. Do you have a fitness center?

Yes, we do. Our Fitness Center is located inside of the Harmony Spa and has many different cardio machines and free weights. The fitness center and the Spa are both open from 7am until 10pm.

Q. Is there an age requirement for the Harmony Spa?

We are not able to allow children under the age of 14 in the spa without adult supervision. Children under the age of 14 may need a signed waiver.

Q. Does the Harmony Spa offer a membership program?

Yes, we do. For yearly or seasonal membership pricing and policies, please contact the Spa Director, at Regina@ariahotelbudapest.com

Q. Do you have a Brochure?

Yes! We currently have a digital version of our brochure. If you would like to email us with your mailing address we would be glad to send you a printed brochure. Please email us at Stay@ariahotelbudapest.com.

Download our Brochure